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Cuddle Clones

Here you can find answers to all your Cuddle Clones questions. We are here to help with all questions related to our custom pet stuffed animals, golf headcovers, pajamas, and more!

Cuddle Clones Help Center

Please refer to our size guide for pajamas:

How do I pick the right size Pajamas?

Our custom Cuddle Clones are handmade with only the highest quality premium plush materials, perfect for hugging and cuddling!

We will look into hundreds of synthetic fabrics to find the most suitable ones for your pet. The most commonly used plush materials are high-quality polyester and acrylic fabrics. 

We also utilize water-based airbrushing techniques to create unique color effects. All materials and parts used to make Cuddle Clones are upheld to the strictest safety measures.

What materials are your plush items made of?

We absolutely understand wanting to get to your Cuddle Cuddle sooner and that’s why we offer rush manufacturing. This will bump your Cuddle Clone order to the top of the queue to give it priority! Please note, we only offer Rush service for Plush products

For new orders:
Please select the rush at checkout, we offer 6 weeks, 4 weeks, and 2 weeks.

Post order Rush:

If you want to add rush to your order, firstly please ensure that you are logged in to your customer account on the website here: Account - Cuddle Clones. Once logged in, click on the following link and follow the instructions on the screen: 

https://cuddleclones.com/pages/post-order-rush?order_name=CC-

In case the link does not work for you, we can also send you a PayPal payment request instead. For this option, please email us at info@cuddleclones.com with 'add rush' as the subject

Do you offer a rush service?

At this time, we can only print one pet per item.

If ordering a set of pajamas, the same pet will be printed on both items.

However, if you order the top and bottoms separately, you can attach a different photo to each item

Can I have more than one pet printed on to my PJ's

Love for pets knows no borders, and that’s why Cuddle Clones proudly ships to pet lovers around the world! 

International shipping is calculated at checkout and does not include any potential customs fees or taxes. Duties and import taxes from the courier may apply upon the arrival of your order.

International Shipping

In the unlikely event that any details are overlooked, we are committed to making it right. To commence the alteration process, please share images of the item you received in its original condition, along with photos of your beloved pet, for comparison, and send them to info@cuddleclones.com. To remain eligible for the alteration process, please inform us within 30 days of receiving the product.

What if my plush isn't quite right?

Currently, your order is in the process of being meticulously crafted to meet your exact specifications. Rest assured, our team is working diligently to ensure it's a masterpiece.

Our estimated shipping timeframes, available on the product description pages, provide you with insights into when to expect your unique creation.

While we strive to adhere to our shipping schedule, unforeseen courier delays may occur at peak times.

Your patience during this stage is greatly appreciated. We're dedicated to keeping you informed about your order's progress, and you'll receive your tracking link as soon as it's ready to ship.

Should you have any questions or require assistance, our customer support team is here for you at info@cuddleclones.com.

We can't wait for you to receive your cherished creation!

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