What is your cancellation policy?Updated 2 months ago

You may cancel an order for a full refund before it is in production status. Every item has a different time that it takes to go to production.

For our plush items, you may cancel if the item wasn't shipped. However, please note that rush fees are non-refundable if our artists have already started to work on your order.

Please contact us by clicking here to check if we are able to cancel your order.