Cuddle Clones logo
Cuddle Clones logo

All articles

🚫 Cancellations, Returns and Alterations

All you need to know about cancellations, and our return & remake policy.

What is your cancellation policy?

You may cancel an order for a full refund before it is in production status. However, rush fees are non-refundable. Simply contact us at [email protected]. Please contact us by clicking here to check if we are able to cancel your order.

What do you do with returned or rejected Cuddle Clones?

Our returned Cuddle Clones are donated to various local organizations where they can spread comfort and joy. We also donate to 10 animal shelters every month according to each purchase received. Read more about our donations by clicking here.

Plush Alterations

Products include : Custom Clone, Golf Headcover, Slippers and Custom Bobbleheads, Magnets. We want you to love your Cuddle Clone, and we are committed to bringing your pet’s personality to life! If your Cuddle Clone doesn’t quite capture their unique

Returns & Exchanges

If your product is incorrect or damaged upon arrival, we will correct the error at no cost to you. Please contact us within 30 days of receiving your product to remain eligible and we will email you a prepaid return shipping label. Incorrect products